Pool Table Ordering Process

To provide the best online shopping experience, here's a quick overview of how our ordering process works for our Cry Wolf pool tables!

If you run into any hiccups along the way, contact us at 0333 303 4992, via email at support@homegamesroom.co.uk, or via live chat.

We also take orders over the phone. Please call us on 0333 303 4992 to speak with one of our friendly and knowledgeable customer service team.

What table size is right for my room? Find out here

We offer two types of cloth for our indoor Cry Wolf pool tables. All cloth types and colours are included in the price of your table.

Hainsworth Smart -

Hainsworth Elite Pro -

Traditional English Pool Cloth - Harder wearing

American Pool cloth - Play's fast

If you would like to know more about Hainsworth Smart & Elite Pro British-made cloth, check out this article: Hainsworth Smart & Elite Pro Cloth

Not sure which cloth colour? We can send you digital swatches via email, please contact us using email at support@homegamesroom.co.uk

We have three different leg colours: White, Grey & Black

This option is only available for our standard indoor and outdoor Cry Wolf pool table

Included with all our Cry Wolf pool tables is a FREE accessory kit. This includes:

2 x Ash cues - 57" or 48" - 36" also available, please let us know at checkout

2” pool ball set - Spots & Stripes or Red & Yellows

Triangle, Brush & Colour coded chalk

Cry Wolf pool tables are professional slate bed pool tables that require professional installation. Our professional 2-man installation teams take care of your installation and answer any questions you may have.

Our Cry Wolf tables come in three parts: the table unit, the legs, and the slate. Our professional installation team brings these elements together on-site.

If you wish to pay for your order in full then please select Pay In Full Option.

If you select the 30% deposit payment option, the remaining balance is due 3 to 5 days before your installation date. For more information about your installation date, see the section titled "Your Delivery and Installation."

Your 30% payment and balance payment values are detailed in the cart and checkout pages.

There are a number of ways you can make your balance payment. Please see the section titled "Your Delivery and Installation" for more information.

Once your order is placed, you will receive an email confirming your order. If you do not receive an email within 1 minute, please check your spam folder and the email used to place your order.

If you do not receive an email confirmation, please contact us via email at support@homegamesroom.co.uk

You will be assigned a dedicated customer service member who will be responsible for your order. Your dedicated customer service member will contact you via email within 24 hours of your order being placed.

Your dedicated customer service member will check everything on your order is correct and provide you with more information about your delivery date and installation.

When your pool table is ready, we will contact you via email or text message to arrange a suitable installation date (we install Monday to Friday). This is normally 2 to 3 weeks prior to your installation date.

If you have made a deposit payment, our system will be updated to take your balance payment 3 to 5 days before your installation date. The remaining balance will be charged to the card on file used to make your deposit payment. If you wish to pay your balance payment using a different card, then please call or email us so we can update your payment details.

48 to 24 hours prior to your installation date, our installation team will either call or text you to confirm your final installation instructions and provide a time window.

Installation takes our two-man professional installation team around 45 minutes. Our team will be able to answer any questions you may have and also advise how to maintain and look after your pool table.

Your dedicated customer service member will contact you after your table is installed to make sure everything is as it should be and your installation went as planned.

You can contact your dedicated customer service member or any one of our experienced customer service team at any point in the future as we offer lifetime support for your pool table.